Sunday, August 28, 2011
Target's new site has a LOT of kinks to work out...
As reported last week, Target has launched their new web site. Unfortunately, the Bullseye has a LOT of kinks to work out on the newly revamped Target.com.
Several of you have written in to report broken links or bad search results. Even worse are reports that your online gift registries (for baby and wedding) didn't "transfer" in the migration from Amazon.com, and now your entire lists are lost!
I myself have found the customer service online form to be broken; you fill in all the fields, yet it tells you haven't, so you can't hit "submit". I also had an issue with their "free shipping on orders over $50" offer, when I had 4 items clearly marked with this offer, yet when I tried to checkout, the discount wasn't given. Needless to say backed out of my cart, and Target lost that sale.
I've also noticed TONS of items that are marked "out of stock" under search results. This has always been a pet peeve of mine with Target, and it seems that they haven't taken the opportunity to improve it with their new site. I mean really: if something is out of stock, why still list it?? I also noticed (as shown here) that you can no longer search under the category of "new", which is a shame. If you're a fan of a particular Target brand or product, it was always helpful to be able to sort by "new" to see the newest merchandise first.